Privacy & Cookie Policy

Real Staffing Group(a trading division of SThree Canada Limited) prides itself in being a leader in the recruitment industry. At Real Staffing Group we take the collection, retention and use of your personal information very seriously. We manage your information in accordance with Alberta's Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow when collecting and using your information. This policy applies to Real Staffing Group and to any person providing services on our behalf. By using our services and viewing this website, you are consenting to the information collection, use and disclosure practices described in this privacy statement.

The information we collect and how we use it

Our main aim is to facilitate the recruitment process, and match our clients' job opportunities to the right candidates. In order to fulfil our legal and business obligations we collect your personal information via our website, information provided to our consultants, personal information in the public domain or via our affiliates. We collect only the personal information that we need such as your name, address, telephone numbers, email address and, if you are a Candidate, any additional information you supply to us on your CV.

We do not record but do monitor telephone calls between our employees and third parties for training and monitoring purposes. You may freely choose to give or refuse to give your consent.

The provision of your personal information may be mandatory in order to process your requests and for us to provide a service to you. If so, mandatory fields will be marked with an asterisk or any equivalent on our on-line forms. Failure to provide mandatory information may prohibit Real Staffing Group from providing the requested service. Your information will be retained, processed and disclosed by us in the following ways:

For Candidates:

  • To allow you to submit a CV, to apply for jobs advertised on our websites;
  • To facilitate the recruitment process, by matching your personal details to job opportunities);
  • To keep you informed of job opportunities;
  • To market our full range of recruitment services to you (permanent, temporary and contract). As well as keeping you informed of other products and services offered by us or our group companies by sending you details of promotions, offers, networking and client events and general information about the industry sectors which may be of interest to you. Where we do so, you will be able to unsubscribe from such communications. Please see section below "Access, Correction, Inquiries and Complaints";
  • To preserve our business relationship with you as a user of our website;
  • To keep you informed of the products and services (relevant to your sector and your professional interests) offered by us or our group companies via relevant marketing communications (e-mail, telephone or mail). These could include information about recently registered candidates/consultants, client workshops we are arranging, market updates, new software or training courses that may be of interest to you;
  • To carry out our obligations arising from any contracts entered into between you and us. As a result, your information will be accessible to and processed by our internal recruitment consultants, responsible management, human resources, accounting, audit, compliance, information technology, legal and other corporate staff, only if they have a legitimate business need to do so;
  • To notify you about changes to our service.

For Clients

  • To allow you to post a job;
  • To facilitate the recruitment process by matching your company's requirements with candidates/ consultants details on our database;
  • To keep you informed of suitable candidates which we think may be of interest to you;
  • To preserve our business relationship with you as a user of our website;
  • To keep you informed of the products and services (relevant to your sector and your professional interests) offered by us or our group companies via relevant marketing communications (e-mail, telephone or mail). These could include information about recently registered candidates/consultants, client workshops we are arranging, market updates, new software or training courses that may be of interest to you;
  • To carry out our obligations arising from any contracts entered into between you and us. As a result, your information will be accessible to and processed by our internal recruitment consultants, responsible management, human resources, accounting, audit, compliance, information technology, legal and other corporate staff, only if they have a legitimate business need to do so;
  • To notify you about changes to our service. We will only collect, process and disclose sensitive personal information in order to comply with legal obligations or if there is a compelling business reasons to do so, or with your consent.

Access, Correction, Inquiries and Complaints

We want you to be in control of what communications you receive from us and how your personal information is used, you can do this in the following ways:

Sharing your information

We want to provide as full a service as possible and support you in your recruitment needs. We appreciate that candidates with specialist expertise have a strong preference for dealing with equally specialist recruiters. In turn, we are able to offer clients higher quality candidates. Your personal information will be shared within the SThree group which is part of a global multi-brand business model specialising in Accountancy & Finance, Banking, Engineering & Energy, and Pharmaceuticals & Biotechnology, as well as ICT. Our brands (Real Staffing Group, Real Staffing Group, Progressive, Real Staffing Group Group, JP Gray, Orgtel, Enterprise Partners and Madison Black) are run via the following legal entities around the world.

Our servers are based in United Kingdom, we will take reasonable steps to ensure that your privacy rights continue to be protected as outlined in this Policy and there is an adequate level of protection as required by law.

Cookies

When you visit our website our web server stores the IP address of your Internet Service Provider and the date and duration of your visit, this may involve the use of cookies. Cookies are used in order to prepare statistics of users' preferences and to help you navigate the web site. Cookies are small text files that are temporarily stored on your local hard disc. Our cookies cannot run programs or bring viruses to your computer. Most browsers automatically accept cookies, but you can deactivate this function at any time and set your browser to notify you whenever a cookie is sent. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies may restrict your use of our web site.

Hyperlinks

Our web site may contain links to other web sites which are outside our control and are not covered by this statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. We are not responsible for, and have no control over, information that is submitted to or collected by these other web sites.

Data quality

We rely on you to ensure that your information is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of your personal information by sending an email to [email protected]. However you can update your CV at any time you are logged in to the Real Staffing Group website. To log in simply follow the links in your Job Alert emails or go hereto have us send login link to you.

Security measures

We have physical, technical and organisational security measures in place both at our offices and information systems to ensure the security of your information and to protect it against deliberate or accidental manipulation, misuse, disclosure, destruction, loss or unauthorised access. While we strive to safeguard your personal information once we receive it, no transmission of personal information over the Internet or any other public network can be guaranteed to be 100% secure.

Changes to this policy

We may update this privacy statement from time to time. When we do so, we will post the new privacy statement on our website and change the date at the bottom of the policy. We encourage you to check the date of our privacy policy whenever you visit our website for any updates or changes.

This policy was last updated on April 2016.