There’s no one size fits all approach to recruitment at Real. We partner with each client to design a recruitment process and deliver services that are driven by their unique requirements and challenges. We also build dedicated teams of specialists designed to maximise the most from our expertise and deliver the best returns possible for our clients.
No matter whether you employ us on a contingent or retained basis you can be sure we’ll give your project our fullest attention are will be open and honest about the service levels you can expect.
So that we can provide the best service possible we also ask a few simple things from you. It’s a mutually beneficial relationship after all and we want our partnership to be as successful as it possibly can be.
Our commitment to you
- We will treat you with honesty, integrity and transparency
- We will provide full and constructive feedback throughout the application process
- We will honour all Service Level Agreements and monitor them to ensure they remain fit for purpose
- We will provide detailed progress reports throughout all assignments
- We will only introduce you to the most suitable and qualified candidates
- We will respect your confidentiality
- We will make ourselves accessible and honour our commitment to your timeframes at all times
- We will offer our time, understanding and industry expertise fully and freely
- We will provide a pro-active and personalised approach to all our assignments
- We will provide you with resources to evaluate and comment on our service
- We will keep you informed of any changes in candidate circumstances
Your commitment to us
- You will keep us up-to-date throughout the recruitment process and let us know of any changes in your circumstances, including changes to timings, recruitment programmes, contact details, your availability etc
- You will honour any commitments given to Real and our candidates
- You will provide us with, and adhere to, your timelines throughout the recruitment process
- You will be committed to the recruitment process
- You will enable open lines of communication and make yourself accessible throughout the assignment
- You will be available throughout the recruitment process to answer any questions or respond to feedback where reasonable
- You will provide open and honest feedback throughout the recruitment process