Estate Maintenance Officer

Location: Luton, England, United Kingdom
Salary: Up to £13.62 per hour +
Sectors: Social Housing
Job Type: Contract
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Conduct health and safety inspections in accordance with our service standards and contractual obligations.


Comply with our vetting and contractor management procedure when instructing external contractors to complete repairs and maintenance works on our behalf.


Carry out repairs and maintenance duties in accordance with Optivo's safe operating procedures and relevant health & safety policies.


Maximise site occupancy by ensuring the void repairs/maintenance schedule is completed within target including any fixtures and fittings associated work.


Provide high quality painting and decorating service including preparation of surfaces, filling cracks/holes, efficient use of materials, matching paint shades with existing and maintaining safe areas of work including signage.


Keep all windows, doors, kitchen units and furniture are in working order by repairing, replacing or easing and adjusting.


Maintain a central register of onsite assets including tables, chairs, washing machines/dryers, lamps, fridges/freezers, beds, mattresses, fans, tools and materials.


Maintain onsite facilities by repairing/replacing washers, taps, tiles, ball valves, WC seats, fuses, light bulbs, handles, locks and sealing around baths/sinks/showers.


Ensure all common parts are clear of potential hazards including those attributable to seasonal changes including external footpaths. Keep clear air-bricks, gullies and low level guttering from blockages.


Keep communal areas clear of any obstructions particularly fire evacuation routes and exits. Responding to emergencies in and out of hours including making safe glazing, leaks, lighting and tripping/slipping hazards.


Travel between sites as required to meet repairs and maintenance demand in the portfolio.


Provide a monthly repairs/maintenance report to the Accommodation Manager highlighting any major or cyclical works which may be required in the future.

Relationships : Indicate key internal and external networks and relationships the job holder will need to establish, maintain or develop:

· Customers

· Service providers

· Accommodation Officer

· Accommodation Manager

· Property Services.

Behavioural competencies:

I will demonstrate Optivo's C.O.R.E. behavioural competencies at the level associated with my job role. Please refer to our C.O.R.E. competencies grid.

My health and safety obligations

In my role I have a duty of care under the Health and Safety at Work Act. This means I will be familiar with the relevant legislation and will work in a safe way. As a staff member I will take responsibility for my own safety as well as my team's safety and work in collaboration with the Health and Safety Officer to minimise any potential risks.

Knowledge, skills and abilities: Describe the technical and other knowledge, experience, skills and abilities required for the job. Include the need for any academic, vocational or professional qualifications (specify essential and desirable criteria).

· Knowledge of equality and diversity good practice

· Knowledge of student services including best practice, the regulatory framework and relevant legislation within which Registered Providers operate

· Knowledge of fire, health and safety regulations in a residential setting

· Knowledge of basic carpentry, plumbing, tiling and electrical industry standards

· Knowledge of the ANUK framework for landlords managing accommodation

· Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction)

· Knowledge of IT systems used such as HOTEC, Microsoft Dynamics CRM, Orchard, etc.


· Basic carpentry, electrical, plumbing, tiling, painting and decorating skills

· Effective communication skills

· Contract management

· Data inputting

· Time management.


· Managing demanding workloads

· Able to work under own initiative

· Working with others to deliver joint objectives

· A 'can do' approach to problem solving

· Customer-focussed.

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Real please visit

Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

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