Patient Advocacy Senior Manager (RE-33904494)

Global pharma companies from the US and Europe.

Main responsibility:

Plan and execute the activities of medical information and patient support programs.

• Plan and execute Patient Support Programs: Build programs that are supportive from the perspective of patients and their families. Plan and carry out the Programs with internal stakeholders
• Handle questions from within and outside the company: Maintain and/or prepare UMRs and FAQs/Standard Response Letters
• Liaise with the Call Center: Act as an internal contact for the Call Center. Train call center operators when the FAQs are revised
• Handle Interview Forms: Assume a role as medical personnel when creating and revising Interview
• Conduct a medical review on various medical materials
• Support the operation of academic conferences (e.g., take charge of medical booths)

Requirements:

• Experience related to the following jobs: Medical Communication, Medical Information, Medical Education, Medical Affairs
• Experience in working cross-functionally (both internally and externally)
• Launch experience of medical product is preferred
• Intermediate English proficiency (read theses written in English)
• Owns scientific background (A master's degree in pharmaceutical sciences is preferred)
• Experience of working as a Medical Information is preferred
• Bachelor of science. PhD or master's degree is preferred but not mandatory