Customer Manager

Location: Belgium Salary: competitive
Sector: Sales & Marketing Type: Permanent

Brand/Customer Manager - Belgium - Permanent position - Field based

To enable the future growth in the Benelux region, we are currently looking for a hands-on and entrepreneurial Brand and Customer Manager. Reporting directly to the Benelux Business Unit Head, you will have full P&L responsibility for the assigned brands (existing and a launch brand) at local level. Based out of the Vifor Pharma Breda office, you will travelling frequently throughout Belgium.

Your tasks and responsible will include the following:

  • Leads Brand Team to jointly, within the matrix, maximize brand performance and the strategic development of our product(s) in defined therapeutic area
  • Lead and deliver efficient and effective marketing programs that encourage increased use and growth of our product(s)
  • Build and continuously develop knowledge and expertise in the defined therapeutic area
  • Support and Comply with the Organization's duty of care obligations, in pharmacovigilance and medical information
  • Develop, manage and implement the annual brand- and operational plans as well as the marketing budget
  • Support the development of detailed patient driven product forecasts that can be used for planning and manufacturing purposes
  • Responsible for the (pre) launch planning and activities of a potential block-buster within the therapeutic area
  • Ensure excellent internal communication of brand plans
  • Organize Brand Team meetings
  • Ensure excellent marketing network and relationships with HQ and other affiliates
  • Work effectively with field based staff and provide high levels of responsiveness and support for local initiatives
  • Play a proactive role in developing and managing relationships with KOLs and key stakeholders

Your profile:

  • University degree (minimum bachelor level) in Marketing/Economics or Life Science
  • At least 2-3 years of experience in a product management or marketing role within the pharmaceutical industry
  • Proven track record of developing and implementing operational plans for hospital brands
  • Basic understanding of medical aspects of therapeutic area along with willingness to develop in-depth expertise
  • Languages: Dutch, English & French

Why apply?

Your excellent communication skills will ensure your success within this cross-functional role. You are attracted to a dynamic, entrepreneurial environment where you can bring value to the team, the brands and the patients. How? Please send me, Shaneequa Ho A Tham, your CV (s.hoatham(@) or contact met at 020 522 15 77.