Sr Specialist Complaint Handling
- Job type Permanent
- Salary ¥7000000 - ¥10000000 per annum + competitive
- Location Tokyo, Japan
- Sector Medical Devices
Excellent job opportunity for a GVP / Safety or QA Specialist who is looking for an opportunity at a global Medical Device Company which is famous for great products and wonderful work atmosphere. If you want to work with state-of-art devices and amazing team, this is a role for you!
Also, this role career path leads in 2-3 years to becoming the QA Group Manager!
As a Sr. Complain Handling Specialist you will be responsible for handling to complaints and inquiries appropriately and train to become the next QA Manager.
- Handling complaints and inquiries in terms of the Call Center
- Ensuring accurate and sufficient data entry into GPCMS
- Assist in management of the outsource in terms of the Call Center and GPCMS
- In charge of updating / revising SOPs and manuals
<Rewards & Benefits>
- Competitive salary package and bonus system
- Career path to becoming QA Group Manager in 2-3 years
- Great Benefit system and retirement packages
- 3 years' experience in one of the followings; consumer / customer response service, Sales Representative (MR is preferred), Medical Safety, Quality Assurance / Experience in Pharmaceutical or Medical Device industry is preferable
- Moderate use of English
Are you ready for a new adventure as a Complain Handling Specialist?
Please kindly send an email m.ambroziak@realstaffing or call Monika Ambroziak (03 4520 4041)
Real Staffingについてもっと詳しく知りたい方はこちらへ→ www.apac.realstaffing.com/ja